Comments on: Customer Satisfaction Is The Key To Profit http://businessphereconsulting.com/customer-satisfaction-is-the-key-to-profit/ Business Advice, Entrepreneurship, Consulting, Real Estate Thu, 10 May 2012 08:15:56 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Dave DeWall http://businessphereconsulting.com/customer-satisfaction-is-the-key-to-profit/comment-page-1/#comment-1172 Dave DeWall Tue, 19 Jan 2010 10:23:14 +0000 http://businessphereconsulting.com/?p=1133#comment-1172 As an American recently retired in the Philippines, I am impressed by the customer service I at such places at SM City Mall in Iloilo City. Customer service is so lacking in the major department stores in the United States, but the attention and respect I receive from the folks here is outstanding. I can say that the only negative comments I would give concerns my dealings with the banks here. It seems like no one really wants my business, and makes things difficult to try and get anything done. But overall, I am quite pleased with the service in the Philippines. As an American recently retired in the Philippines, I am impressed by the customer service I at such places at SM City Mall in Iloilo City. Customer service is so lacking in the major department stores in the United States, but the attention and respect I receive from the folks here is outstanding. I can say that the only negative comments I would give concerns my dealings with the banks here. It seems like no one really wants my business, and makes things difficult to try and get anything done. But overall, I am quite pleased with the service in the Philippines.

]]> By: JuneZach http://businessphereconsulting.com/customer-satisfaction-is-the-key-to-profit/comment-page-1/#comment-1161 JuneZach Fri, 15 Jan 2010 06:35:48 +0000 http://businessphereconsulting.com/?p=1133#comment-1161 As a person working in a company that provides technical support and customer assistance, I can tell that the points you shared are needed in every business. "Excellent Service" is indeed the key factor. I always make sure that I give out a 100% full customer satisfaction to my clients. As a customer, I am very much particular when it comes to good 'customer service' which sadly most Filipinos establishments lack. I'm just saying the truth so that we can improve on this and work at it. As a person working in a company that provides technical support and customer assistance, I can tell that the points you shared are needed in every business.

“Excellent Service” is indeed the key factor. I always make sure that I give out a 100% full customer satisfaction to my clients. As a customer, I am very much particular when it comes to good ‘customer service’ which sadly most Filipinos establishments lack. I’m just saying the truth so that we can improve on this and work at it.

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